Privacy Policy

01 Who This Policy Applies To

This policy applies to visitors to our website, current and prospective clients, vendors and suppliers, people who work for a company that is our client or vendor, and applicants or contractors who contact us about working with us.

02 Information We Collect

We collect information you give us directly and technical information collected automatically. This includes your full name; your employer and job details; your contact information including address, phone number and email; anything you share through calls, emails, forms or website interactions; details of your dealings with us; technical data such as IP address, browser type, operating system and time zone; and website usage data such as pages visited, time spent and clicks.

If you give us personal information about another person, you confirm you have their permission to do so.

03 Amazon and Marketplace Data

When we use marketplace services or APIs on your behalf, we may process order details, customer and shipping information, product data such as inventory, SKUs and pricing, and sales performance metrics. We use this only to deliver and manage the services you have asked for, and we handle it in line with each platform's own terms.

04 How We Use Your Information

We use your information to respond to your enquiries, provide and manage our services, process payments, send service updates and account notifications, improve our website and operations, meet our legal obligations, and protect against fraud.

05 SMS Communications

When you provide your phone number and tick the consent box on our website, you agree to receive text messages from EcomHyped (Cartup Inn LLC) relating to your enquiry, your account, or the services you have requested. Message frequency varies depending on your interaction with us. Message and data rates may apply; these are charged by your mobile carrier, not by us.

You can stop receiving messages at any time by replying STOP to any message. You can request help by replying HELP, or by contacting us at info@ecomhyped.com or +1 (512) 828 6650. Giving consent to receive text messages is never a condition of purchasing any product or service from us.

06 Cookies and Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

07 How We Share Your Information

We may share information with our service providers and subcontractors who help us deliver our services, and with our legal, accounting and professional advisers. We may share anonymised or aggregated website data with advertising partners; this never includes information that identifies you personally. We may disclose information to third parties, including law enforcement, where necessary to protect the rights, property or safety of Cartup Inn LLC, our clients, our staff or the public, or to prevent fraud.

Marketplace customer data is never shared with unauthorised third parties, and is shared only with approved vendors bound by the relevant platform's confidentiality and security requirements.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

08 Data Security

We protect your information with technical and organisational safeguards, including encryption of data in transit and at rest, role-based access so that only authorised staff can reach sensitive data, and regular reviews of our security practices.

09 How Long We Keep Your Data

We keep personal data only for as long as it is needed for the purpose it was collected, or for as long as the law requires. When it is no longer needed, we securely delete it from our systems.

10 Your Rights

Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, to object to certain processing, or to withdraw consent you have given. To make any of these requests, email us at info@ecomhyped.com. We will respond within the time the law allows.

11 Links to Other Websites

Our website may link to third-party websites. Once you leave our site we are not responsible for the content or privacy practices of those websites.

12 Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 13.

13 Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted on this page, and the Last Updated date will be revised.